Privacy Policy

Effective date: 4/10/2025

Brothers Who Roof & Construction, LLC ("Brothers Who Roof," "BWR," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, submit a form, or interact with our roofing and construction services.

1. Information We Collect

We may collect the following information:

  • Name and contact details (address, email, phone number)
  • Property information (roof measurements, photos, property details)
  • Payment and billing information
  • Insurance details (if applicable for claims)
  • Project specifications and requirements
  • Communication history with our team

We also collect non-identifying data like IP address, browser type, and device information through analytics tools.

2. How We Collect It

Information is collected through:

  • Contact forms on our website
  • Free estimate requests
  • Phone or in-person consultations
  • Project documentation and photos
  • Email communications
  • Site analytics via Google Analytics and other tools
  • Insurance claim documentation (with your authorization)

3. How We Use It

We use your information to:

  • Respond to inquiries and provide estimates
  • Schedule roof inspections and services
  • Process payments and billing
  • Assist with insurance claims processes
  • Send project updates and communications
  • Provide warranty information
  • Send marketing emails and text messages (you can opt out any time)
  • Improve our website and services

Marketing emails are sent through our CRM system. SMS messages comply with carrier rules and regulations.

4. Third-Party Services We Use

We use trusted third-party tools that may process your data:

  • Webflow (website platform)
  • GoDaddy (domain hosting)
  • GoHighLevel (CRM and email marketing)
  • Google Analytics & Search Console (traffic analysis)
  • Google Calendar (scheduling)
  • Hotjar (user behavior tracking)
  • Nocodelytics (non-invasive analytics)
  • Zapier (automated workflows)
  • Make (automated workflows)
  • Digital measurement tools for roof assessments
  • Document storage systems

We do not sell or rent your information to any third parties.

5. Cookies & Tracking

We use cookies to:

  • Understand how people use our site
  • Improve site functionality and design
  • Remember your preferences
  • Analyze visitor behavior to improve our services

Cookies are handled by services like Google Analytics. You can disable cookies through your browser settings.

6. How We Protect Your Data

Your information is stored securely in our CRM and associated platforms. We use access controls and reasonable security measures to protect your data from unauthorized access. Payment information is processed through secure, PCI-compliant systems.

7. Your Rights

You may contact us at any time to:

  • Access your information
  • Update or correct your information
  • Opt out of marketing messages
  • Request deletion of your information (subject to our legal obligations to maintain certain records)

8. Who Operates This Website

Brothers Who Roof & Construction, LLC1328 Townsend DriveGreenwood, IN 46143Email: Brotherswhoroof@gmail.comPhone: +1(317)502-8676

Website managed by:Nearby Web Guys, LLC3731 Augusta LaneElkhart, IN 46517

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted here with an updated effective date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by it.

10. Regional Privacy Rights

While we do not currently provide services to California residents, we respect privacy rights granted by various state laws. If applicable privacy laws in your jurisdiction grant you specific rights regarding your personal information, you may contact us using the information provided in Section 8 to exercise those rights.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Brotherswhoroof@gmail.com or +1(317)502-8676.

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